Privacy Policy

Effective date: August 1, 2026

Classic Log Homes, Inc. respects your privacy. This policy explains what information we collect when you use our website, why we collect it, how we handle it, and the choices you have. We keep this simple on purpose — we collect only what we need to answer your questions and quote log home packages.

NOTE: This policy covers this website only. It does not cover information you share with us in person at our showroom, by phone, or by text message outside of the site.

1. Information We Collect

• Contact form information. When you submit our contact form, we collect the details you provide — typically your name, email address, phone number, and whatever you tell us about your project.
• Information you send us directly. If you email, call, or text us using the contact details on this site, we keep that correspondence so we can follow up.
• Device and usage information. Like most websites, we collect basic technical data automatically — IP address, browser type, device type, pages viewed, referring site, and time spent on the site — through analytics tools.
• Interaction events. We record non-identifying events such as contact form submissions and taps on our click-to-call phone link so we know which parts of the site are useful.

2. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area or the United Kingdom, we process your personal information under one or more of the following legal bases:

• Consent — where you have voluntarily given us your information, such as by submitting a contact form.
• Legitimate interests — to operate, secure, and improve our website and to respond to inquiries about our products and services.
• Performance of a contract — where processing is necessary to provide a quote, fulfill an order, or deliver a log home package.
• Legal obligation — where we are required to retain records under applicable law.

3. How We Use Information

• To respond to inquiries about log home packages, floor plans, and pricing.
• To prepare quotes and coordinate delivery for owner-builders and contractors.
• To send you information, plans, or documents you have requested.
• To understand how visitors use the site so we can improve it.
• To maintain the security and proper functioning of the website.
• To comply with legal obligations and to establish or defend legal claims.

4. Cookies & Similar Technologies

We use cookies and similar technologies to keep the site working correctly and to understand how it is used. These fall into two categories: essential cookies, which are required for basic site functionality, and analytics cookies, which help us measure traffic and page performance in aggregate.

You can control or delete cookies through your browser settings. Blocking cookies may affect how parts of the site behave.

5. Sharing of Information

We do not sell or rent your personal information. We share information only with service providers who help us operate this website, and only as needed for them to do that work:

• Vercel — website hosting and delivery.
• Google Analytics — website traffic and usage measurement.
• Google (Gmail) — delivery and storage of contact form submissions and email correspondence.
• Our content management system — a custom system used to publish and maintain the content on this site.

We may also disclose information if required by law, subpoena, or other legal process, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Data Retention

We keep inquiry and correspondence records for as long as needed to serve you and to keep accurate business records — buying or building a log home is a long decision, and a conversation may pick back up months later. Analytics data is retained according to the retention settings of our analytics provider. When information is no longer needed, we delete it or remove identifying details.

7. International Transfers

We operate in Wisconsin, United States, and our service providers may store or process information in the United States or other countries. If you access this site from outside the United States, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. We take reasonable steps to protect your information wherever it is processed.

8. Your Privacy Rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction or deletion of that information, to object to or restrict certain processing, to request a copy of your information in a portable format, and to withdraw consent you previously gave.

California residents have the right to know what personal information is collected, to request deletion, and to opt out of the "sale" or "sharing" of personal information. We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act, and we will not discriminate against you for exercising any privacy right.

To make a request, email us at classicloghomes@gmail.com. We may need to verify your identity before acting on a request.

9. Children’s Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Security

We use reasonable technical and organizational safeguards to protect the information we collect, including encrypted connections (HTTPS) across the site and limited access to inquiry records. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the effective date at the top of this page. Continued use of the site after an update means you accept the revised policy.

12. Contact Us

Questions about this policy or about the information we hold? Reach out directly:

Email: classicloghomes@gmail.com

Phone: (715) 887-2550